Customer Studies

Receive a ranked and prioritized list of your customers’ wants and needs.

Analysis & Strategy

Our experts are skilled with a variety of types of statistical analyses.

Our experts are skilled with a variety of types of statistical analyses.

We base our industry benchmark reports on thousands of consumer surveys.

Find out how you compare to direct competitors and industry leaders.

Kim Eisen offers social media benchmarking and shopper experience assessment.

Kim Eisen analyzes your data to identify your most valuable customers.

We evaluate your call center on 98 best practices and recommend improvements.

Kim Eisen uses unbiased third-party shoppers to gather actionable data for you.