Business Consulting

 

Customer Studies

Receive a ranked and prioritized list of your customers’ wants and needs.

Analysis & Strategy

Our experts are skilled with a variety of types of statistical analyses.

Analysis & Strategy

Our experts are skilled with a variety of types of statistical analyses.

Industry Benchmarking

We base our industry benchmark reports on thousands of consumer surveys.

Competitor Benchmark

Find out how you compare to direct competitors and industry leaders.

Social Media Research

Kim Eisen offers social media benchmarking and shopper experience assessment.

Lifetime Value Analysis

Kim Eisen analyzes your data to identify your most valuable customers.

Call Center Review

We evaluate your call center on 98 best practices and recommend improvements.

A COMPREHENSIVE MENU OF RESEARCH PRODUCTS & SERVICES

Mystery Shopping

Kim Eisen uses unbiased third-party shoppers to gather actionable data for you.